Reviewed by PH62 Editorial Team At PH62, Your Data Is Our Responsibility
At PH62, your privacy is our top responsibility. This page explains, in plain and simple terms, how your personal data is collected, used, and protected — from sign-up all the way to withdrawal processing and every transaction in between. As a PAGCOR-licensed platform, we follow strict standards for player protection and keep our practices aligned with the Philippine Data Privacy Act. Read through this policy so you know exactly what information we gather, the reasons behind it, and the rights you have over your own data.
What Information Does PH62 Collect?
Whenever you use the PH62 platform, we gather different kinds of information — some are picked up automatically, while others are details you share with us on your own. Here's a clear breakdown of everything we collect:
Your full name, mobile number (in +63 format), date of birth, email address if you have one, your password in securely hashed form, and valid ID documents for identity verification.
The type of device you use, your operating system, browser version, IP address, and the precise time stamps of your sessions.
Your linked payment method — whether that's a mobile wallet or bank account — along with the transaction amount in PHP (₱), the date and time of each transaction, and your full withdrawal history.
The pages you visit, how long you stay on each section, your betting and game history, and the patterns behind your clicks.
How We Use Your Information
Every detail we collect at PH62 serves a specific and legitimate purpose — nothing more, nothing less. We never use your information beyond what's necessary, and we never repurpose it for anything you haven't agreed to. Some of these details also help us verify eligibility and promote responsible gaming, as PH62 is strictly for players aged 21 and above.
The details you share with us help us create and verify your PH62 account, keep your login secure, reset your password when you need to, and confirm that you are exactly who you say you are.
Your payment information lets us process and record every financial move correctly, whether you're topping up your balance, withdrawing your winnings, or receiving a bonus. We handle each transaction in Philippine pesos (₱) where applicable.
Our support team may check your account and transaction history to help you fix any issue quickly and avoid unnecessary back-and-forth.
- We run risk checks on accounts to spot fraud and prevent money laundering.
- We use feedback and usage data to improve how the platform works and make it easier to navigate.
- We may send you promos and bonus offers that are relevant to you, but only if you've given us the go-ahead.
- We cooperate with legal requirements and respond to official requests from regulators or authorities.
Cookies and Tracking Tools
PH62 uses cookies and similar tools to make your browsing experience smoother and to keep the platform working properly at all times.
- Required Cookies: These are vital for keeping your login session alive and for protecting the platform from security threats.
- Preference Cookies: They help the site remember your preferences, so things feel more personalised every time you come back.
- Analytics Cookies: These collect anonymous statistics about how people use the platform, so we can spot trends without knowing who you are.
You can control cookies through your browser's settings. Just be aware that if you block the required cookies, some features on the platform may not work as expected.
Sharing Info with Third Parties
PH62 does not sell your personal data to anyone for commercial gain. However, there are a few limited situations where we may share details with trusted partners:
- Payment Providers: For verifying transactions like deposits and withdrawals made through our supported payment channels.
- Our Technology Partners: For hosting and server protection, under a contract that keeps your data safe and secure.
- Meeting Legal Duties: If a court or government regulator gives us a valid legal order, we will comply.
- Stopping Fraud and Abuse: This may include sharing information with security partners who help detect fraud.
We only pass on data to third parties that have signed a data privacy agreement beforehand.
How We Store and Protect Data
PH62 protects your information using standard security measures that are well accepted across the industry. Data is sent through SSL encryption and remains encrypted on our servers.
- While your account is active, we keep your account information on file.
- Once your account is closed, some data may stay with us for as long as the law requires.
- We hold transaction records for as long as relevant financial regulations require.
- When the retention period ends and the data is no longer needed, we delete it securely.
Your Rights Around Your Data
If you use PH62, here are the rights you have over your personal data:
You may ask to see any personal information we keep about you.
You can ask us to correct details that are wrong or missing.
In some situations, you can ask us to wipe your data completely.
You can request that your data only be processed for certain reasons.
Policy Revisions
PH62 may change this Privacy Policy at any time, in part or in full. We will notify users about important changes.
If you keep using the platform after the revised policy takes effect, that means you accept the updated terms. We suggest checking this page regularly.
The date of the latest revision is always indicated at the top of this page, so you can easily check when this policy was last updated.
Any questions? We are always here to help
If you have questions, complaints, or need to access or update your personal information under this Privacy Policy, you can reach us through the following:
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Contact by Email
[email protected] -
Expected response time
Usually within 24 to 72 business hours
You have read the policy — now you can play with confidence
Your data is in safe hands. Join PH62 today and enjoy a secure, worry-free gaming experience.